DSO reduction
3 insights

Firms Collect Roughly the Same Per Hour Whether They Discount or Hold Firm. The Leak Is Downstream.

The Billing System Is Not Broken. The Process Around It Is.
More from CXO Insights
Operational intelligence for financial services firms and growing businesses putting agentic AI into production.
Most Collection Delay Happens Before You Send a Single Invoice
Your DSO clock starts when work is earned, not when you invoice. Batch billing builds a week of lost cash into every cycle. Where the leak really sits, and how to close it.
View insight →Firms Collect Roughly the Same Per Hour Whether They Discount or Hold Firm. The Leak Is Downstream.
Professional services firms debate rate strategy while losing 12% of revenue downstream. The fix isn't a rate card conversation - it's a collections process.
View insight →The Billing System Is Not Broken. The Process Around It Is.
The average professional services firm leaks 8–12% of annual revenue - not from bad clients, but from broken billing processes. Here is what it costs and how to fix it.
View insight →Ready to put agentic AI to work?
See where automation can take the manual, repetitive work off your team. Book a discovery call and we'll map the highest-impact processes in your operation.
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