Tag

alternative lenders

4 insights

Bullet-chart cover comparing operated collection to a traditional desk: operated recovers about 50% against a 20 to 30% traditional benchmark, at 60 to 80% lower cost per dollar recovered, roughly 2 to 4 times the recovery.

The Collections Desk That Scaled With the Book Was the Wrong One

Two lenders, one book size, two collections cost structures. Why a manual desk scales with headcount while an operated cadence holds cost flat as the book grows.
View Insight
Grouped bar chart showing 42% of finance work is fully automatable and 19% is mostly automatable with current technology, a combined 61% ceiling reachable only at the function level.

Automating Tasks Is Not Automating a Function. Most Lenders Have Confused the Two.

Most lenders have automated tasks, not functions. The 2026 data shows why that gap keeps the cost in place, and what automating a full function actually requires.
View Insight
Statement graphic showing a 60 to 90 percent cycle-time reduction when a lending workflow is redesigned end to end, versus a 15 to 20 percent net gain when AI is bolted onto the existing process.

Bolt It On, or Redesign Around It: Why Your 2025 AI Purchase Underdelivered

Most lenders blame the technology when their AI underdelivers. The real issue is a point tool bolted onto an unchanged process. See why end-to-end redesign drives 60 to 90 percent cycle-time reductions.
View Insight
Bar chart showing agentic workflows cut per-loan processing cost 35 to 50 percent versus human-assisted AI

The Exception Queue Is the Most Expensive Line in Your Loan Operation

Agentic workflows cut per-loan processing cost 35 to 50% by eliminating the exception queue scripted automation creates. Here is the math most lenders never run.
View Insight

Ready to put agentic AI to work?

See where automation can take the manual, repetitive work off your team. Book a discovery call and we'll map the highest-impact processes in your operation.

Book a discovery call